Nondiscrimination & Accessibility Notice
SCK Health caregivers provide compassionate, personalized care for all, especially those who need it most. We treat our patients through person-centered care that respects, includes, connects and engages every patient we serve. So what does that commitment really mean?
- We take time to listen to our patients and provide care that is personal and specific to their mind, body, spiritual and emotional health needs.
- We treat our patients with respect and compassion, and communicate with them in a way they can understand.
- We establish compassionate, enduring connections with our patients and their families.
- We engage our patients in collaborative decision making and communicate their health options in an open and transparent way.
- We focus on helping our patients live the best quality of life possible, which includes understanding their wishes and respecting their human dignity.
Discrimination is Against the Law
SCK Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.
SCK Health does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
SCK Health provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters; and
- Written information in other formats (large print, audio, accessible electronic formats and other formats).
SCK Health provides free language services to people whose primary language is not English, such as:
- Qualified interpreters; and
- Information written in other languages
If you believe that SCK Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:
Krista Carrillo, Section 1557 Coordinator
6401 Patterson Parkway, Arkansas City, KS 67005
620-441-5902
kristan@sckrmc.org
You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Krista Carrillo, Section 1557 Coordinator, is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019, 800-537-7697 (TDD)
You may file a grievance in person or by mail, fax or email. If you need help filing a grievance, the Section 1557 Coordinator at the facility is available to help you.
Complaint forms are available online at:
http://www.hhs.gov/ocr/office/file/index.html
Notices Of Nondiscrimination
The notices below outline your right to receive healthcare services without discrimination based on race, color, national origin, age, disability, or sex. You are also entitled to free language assistance services. Please read the notice carefully.
